Back Office Telecalling

Back Office Telecalling

Empower Your Business with Craftbox Technology's Back Office Telecalling Software

Transform your telecalling operations with Craftbox Technology’s advanced back Office Telecalling Software. Designed to enhance productivity and streamline your calling processes, our solution is perfect for both small teams and large-scale operations. Discover the tools you need to succeed.

Key Features:

1. Call Automation:
Streamline your calling process with automated dialing and workflows, reducing manual intervention and increasing efficiency.

2. Auto Dialer:
Boost productivity with automated dialing and call routing. Our auto dialer ensures calls are made quickly and efficiently.

3. Lead Management:
Effectively manage leads from acquisition through to conversion. Track and nurture leads to optimize your sales pipeline.

4. Large Data Import:
Easily import and manage large volumes of data. Our software supports seamless data integration for efficient management.

5. Mobile App:
Access the software anytime, anywhere with our mobile application. Stay connected and manage your telecalling operations on the go.

6. Call Recordings:
Capture and review call recordings for quality assurance. Monitor calls to ensure compliance and improve performance.

7. Performance Tracking:
Set targets and monitor telecaller performance in real-time. Track progress and make data-driven decisions to enhance productivity.

8. Auto Lead Capturing:
Automatically capture leads from popular platforms like IndiaMART and Just Dial. Streamline lead acquisition with minimal effort.

9. WhatsApp Integration:
Seamlessly integrate WhatsApp for business communications. Enhance your outreach and support through a widely-used messaging platform.

10. Data Security:
Ensure data confidentiality with robust security measures. Protect sensitive information and comply with industry standards.

11. Follow-Up Reminders:
Set automated reminders for follow-ups. Ensure no lead or task is overlooked with timely notifications and scheduled follow-ups.

12. Data Assignment:
Assign and distribute leads efficiently among your team. Optimize resource allocation and ensure balanced workloads.

13. Advanced Filters:
Utilize multiple filters to easily locate and manage data. Access and organize information with precision and ease.

14. Category-Wise Raw Data:
Manage and analyze data with category-wise sorting. Organize raw data into relevant categories for better insights and reporting.

15. Rights-Based Data Assignment:
Implement rights-based data assignment to control access and permissions. Ensure that team members only view and manage data relevant to their roles.

Transform your telecalling operations with Craftbox Technology’s Telecalling Software, ensuring streamlined communication and increased productivity.

 

Specially For:

Our Back Office Telecalling Software is particularly beneficial for industries such as:

·  Automotive

·  Service Sectors

·  Healthcare

·  Real Estate

·  Finance

·  Education

 

Book Your Demo Now

  • Phone: +91 9016780501
  • Email: sales@craftbox.in

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